Contact Us

We offer email customer service only. If you have any questions or issues, please send us a mail and we will reply within one business day. For questions concerning your order or your purchase please contact us. Emails will be replied to in 24 hours but may be delayed during the weekends and busy season.

To solve your problem quickly, please note:

  1. Questions before purchase, please check FAQs;
  2. Not receive Order Confirmation and Tracking Information, Check your e-mail first;
  3. Check Order Status and Track, please sign in first then check the tracking number; Our Customer Service Department: support@ritzwatch.com

Business Address(NOT ACCEPT ANY returns&exchange):Luk Yu Building, 24 Stanley Street, Central, Hong Kong